FAQ

How do I extend the time for a signing mission?

1. Log in to the overview page
2. Use the filter to find your mission
3. Click Details from the menu on the left
4. Click on edit
5. On the bottom of the page you can extend the time for the signing mission (up to 30 days)

How do I send reminders?

1. Log in to the overview page
2. Use the filter to find your mission
3. Click the letter icon from the menu on the left

How do I withdraw a signing mission?

1. Log in to the overview page
2. Use the filter to find your mission
3. Click the trash bin icon from the menu on the left

I am not recieving my email?

There can be many reasons why you may not receive an email but most cases are solved by whitelisting our sender addresses.

If you are using Outlook you can whitelist us using this guide :
https://support.microsoft.com/en-us/office/add-recipients-of-my-email-messages-to-the-safe-senders-l....

If you are using Gmail you can whitelist us using this guide:
https://support.google.com/mail/answer/6579?sjid=209745985488672229-EU&visit_id=6382051743146311....

Email addresses that are used by Comfact Signature:
noreply@mg.comfact.com
noreply@fm.comfact.com
noreply@sg.comfact.com
noreply@mg.comfact.se
noreply@fm.comfact.se